EMBEDDED POS
Embedded POS — not a separate system, part of the ERP
The POS is fully integrated within the ERP system, using the same data for products, sales, inventory, and accounting. Whether sales happen online, at the counter, or in a restaurant, everything is recorded in one unified system with a single source of truth.
Three operational modes
Retail POS A fast and efficient checkout system designed for retail stores, offering easy product browsing, customer selection, barcode scanning, quick access buttons, transaction holding and retrieval, flexible payment methods, service charges, and automatic tax calculation.
Restaurant POS Manages restaurant operations with table layouts, dine-in and takeaway orders, kitchen coordination screens, customizable order options, bill splitting, and automated order routing to kitchen stations for smooth service flow.
E-Commerce POS Handles online orders from apps or websites by integrating them directly into the POS system, allowing staff to manage pickup and delivery orders alongside in-store sales within a single workflow.
OPERATIONS
Terminal activation, cashier management, and shift control
Multi-terminal per store with security key activation. Cashier PIN login with lockout protection. Full shift lifecycle: open, sell, close, reconcile — with complete accountability and audit trail.
Terminal activation Enables secure activation of POS devices within a store, supporting multiple terminals with shared configuration settings for consistent and controlled operation.
Cashier management Controls cashier access through secure PIN login with protection against repeated failed attempts, assigns cashiers to specific terminals based on roles, and manages individual permissions for each user.
Shift reconciliation Tracks the full cashier shift lifecycle from opening to closing, comparing expected and actual cash amounts, with real-time monitoring and detailed end-of-shift reporting for full control and transparency.
Multiple payment methods Supports various payment options including cash, card, credit, and split payments, with automatic handling of service charges and taxes based on country-specific rules.
Restaurant-specific features
Floor plans and tables The system displays a visual floor plan of the restaurant that reflects the real-world table arrangement, with real-time updates of each table’s status, capacity tracking, and full management of the dine-in order lifecycle from customer arrival to order completion.
Kitchen Display System (KDS) Routes orders directly to kitchen stations with a clear, queue-based workflow for preparation and service, supported by a dedicated Kitchen Display System (KDS) application to improve speed and accuracy.
Modifiers and quick keys Supports item customization through modifiers such as size, extras, and special notes, along with quick keys for fast item selection and category-based routing to kitchen stations.
Order types Walk-in customers generate an invoice directly, dine-in orders are created as sales orders until payment is completed, phone orders are recorded as sales orders, and app orders are received from the e-commerce channel.
Delivery and drivers Assigns drivers to delivery orders and enables real-time tracking and status management for orders coming from apps or online channels.
ONLINE / OFFLINE
Online and offline capability
The system continues sales even when the internet is down, and automatically updates all data once the connection is restored, ensuring no interruption in daily operations.
Offline mode with sync
E-invoicing (JoFotara / ZATCA)
Thermal receipt printing
SignalR real-time updates
mobile POS app
Returns and voids
Hold / recall transactions
Invoice number generation
POS administration inside ERP
Terminal management Enables creation, configuration, and monitoring of POS terminals, with shared settings through terminal groups and secure activation keys for controlled access and management.
Cashier management Allows creating cashiers, assigning them to specific terminals, setting secure PIN codes, managing user permissions, and configuring lockout rules for failed login attempts.
Shift monitoring Provides full visibility of all cashier shifts, including reconciliation status and end-of-day reports, with the ability to review detailed cashier activity.
Item and category images Allows uploading images for products and categories to enhance the POS catalog display and improve product recognition during sales.
Printer configuration Allows setting up receipt printers and kitchen printers, with flexible routing rules to send each print job to the correct station based on order type and workflow.
POS REPORTS
POS reporting — same database as financials
Provides detailed sales reporting across terminals, cashiers, products, and time periods, along with shift reconciliation and payment breakdowns, fully integrated with the financial system and reflected in the general ledger.
POS Dashboard
Sales by Terminal
Sales by Cashier
Product Performance
Hourly Sales Analysis
Payment Method Breakdown
Shift Reconciliation
One system: All sales channels operate in a single unified system—whether at the retail counter, restaurant table, or online checkout. Inventory, accounts receivable, and the general ledger are fully shared, ensuring one consistent source of truth. The POS is not a separate module but an integral part of the ERP system.